Rhode Island College - 5/2004 Student Satisfaction Inventory

Demographic Information
Gender N%
Female 239 70.09%
Male 102 29.91%
   Total341 100.00%
 No response7
 
Age N%
18 and under 34 9.97%
19 to 24 228 66.86%
25 to 34 49 14.37%
35 to 44 20 5.87%
45 and over 10 2.93%
   Total341 100.00%
 No response7
 
Ethnicity/Race N%
African-American 12 3.56%
American Indian or Alaskan Native 3 0.89%
Asian or Pacific Islander 11 3.26%
Caucasian/White 241 71.51%
Hispanic 26 7.72%
Other race 19 5.64%
Race - Prefer not to respond 25 7.42%
   Total337 100.00%
 No response11
 
Current Enrollment Status N%
Day 306 91.89%
Evening 23 6.91%
Weekend 4 1.20%
   Total333 100.00%
 No response15
 
Current Class Load N%
Full-time 293 86.18%
Part-time 47 13.82%
   Total340 100.00%
 No response8
 
Class Level N%
Freshman 78 22.87%
Sophomore 93 27.27%
Junior 92 26.98%
Senior 62 18.18%
Special student 0 0.00%
Graduate/Professional 2 0.59%
Other class level 14 4.11%
   Total341 100.00%
 No response7
 
Current GPA N%
No credits earned 11 3.24%
1.99 or below 11 3.24%
2.0 - 2.49 47 13.86%
2.5 - 2.99 97 28.61%
3.0 - 3.49 103 30.38%
3.5 or above 70 20.65%
   Total339 100.00%
 No response9
 
Educational Goal N%
Associate degree 4 1.19%
Bachelor's degree 241 71.94%
Master's degree 53 15.82%
Doctorate or professional degree 26 7.76%
Certification (initial/renewal) 2 0.60%
Self-improvement/pleasure 0 0.00%
Job-related training 1 0.30%
Other educational goal 8 2.39%
   Total335 100.00%
 No response13
 
Employment N%
Full-time off campus 74 21.96%
Part-time off campus 187 55.49%
Full-time on campus 9 2.67%
Part-time on campus 25 7.42%
Not employed 42 12.46%
   Total337 100.00%
 No response11
 
Current Residence N%
Residence hall 56 16.42%
Fraternity / Sorority 1 0.29%
Own house 54 15.84%
Rent room or apt off campus 63 18.48%
Parent's home 158 46.33%
Other residence 9 2.64%
   Total341 100.00%
 No response7
 
Residence Classification N%
In-state 286 84.87%
Out-of-state 47 13.95%
International (not U.S. citizen) 4 1.19%
   Total337 100.00%
 No response11
 
Disabilities N%
Yes - Disability 16 4.73%
No - Disability 322 95.27%
   Total338 100.00%
 No response10
 
Institution Was My N%
1st choice 190 56.21%
2nd choice 108 31.95%
3rd choice or lower 40 11.83%
   Total338 100.00%
 No response10
 
Institution Question N%
Campus Item - Answer 1 8100.00%
Campus Item - Answer 2 0 0.00%
Campus Item - Answer 3 0 0.00%
Campus Item - Answer 4 0 0.00%
Campus Item - Answer 5 0 0.00%
Campus Item - Answer 6 0 0.00%
   Total8 100.00%
 No response340
 
Group Code N%
0001 24 7.97%
0002 65 21.59%
0003 44 14.62%
0004 38 12.62%
0005 9 2.99%
0006 1 0.33%
0007 30 9.97%
0008 73 24.25%
0009 16 5.32%
1063 1 0.33%
Rhode Island College - 5/2004 Student Satisfaction Inventory

Institutional Summary
Scales: In Order of Importance
Our Institution Means National Group Means
Scale Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
Safety and Security 6.47    3.75 / 1.25  2.72  6.26    4.37 / 1.18  1.89  -0.62***
Academic Advising 6.32    4.84 / 1.37  1.48  6.29    5.08 / 1.36  1.21  -0.24** 
Instructional Effectiveness 6.28    5.04 / 1.05  1.24  6.28    5.09 / 1.01  1.19  -0.05   
Registration Effectiveness 6.19    4.62 / 1.12  1.57  6.14    4.83 / 1.13  1.31  -0.21***
Recruitment and Financial Aid 6.11    4.49 / 1.17  1.62  6.01    4.66 / 1.17  1.35  -0.17** 
Campus Support Services 6.10    5.02 / 0.93  1.08  5.99    5.09 / 1.00  0.90  -0.07   
Concern for the Individual 6.09    4.67 / 1.14  1.42  6.04    4.79 / 1.13  1.25  -0.12*  
Campus Climate 6.02    4.70 / 1.03  1.32  6.02    4.90 / 1.04  1.12  -0.20***
Service Excellence 5.99    4.56 / 0.99  1.43  5.95    4.74 / 1.04  1.21  -0.18** 
Student Centeredness 5.99    4.68 / 1.09  1.31  6.00    4.93 / 1.15  1.07  -0.25***
Campus Life 5.61    4.58 / 0.95  1.03  5.56    4.71 / 1.00  0.85  -0.13*  
Responsiveness to Diverse Populations     4.80 / 1.33         4.94 / 1.28     -0.14   

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Rhode Island College - 5/2004 Student Satisfaction Inventory

Institutional Summary
Items: In Order of Importance
Our Institution Means National Group Means
Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
21. The amount of student parking space on campus is adequate. 6.60    2.15 / 1.56  4.45  6.27    2.82 / 1.85  3.45  -0.67***
8. The content of the courses within my major is valuable. 6.53    5.16 / 1.48  1.37  6.54    5.29 / 1.39  1.25  -0.13   
7. The campus is safe and secure for all students. 6.50    4.68 / 1.64  1.82  6.42    5.32 / 1.43  1.10  -0.64***
34. I am able to register for classes I need with few conflicts. 6.50    4.23 / 1.85  2.27  6.51    4.66 / 1.83  1.85  -0.43***
16. The instruction in my major field is excellent. 6.48    5.12 / 1.49  1.36  6.51    5.25 / 1.43  1.26  -0.13   
68. Nearly all of the faculty are knowledgeable in their field. 6.47    5.51 / 1.30  0.96  6.47    5.50 / 1.34  0.97  0.01   
76. Students can graduate in four years. 6.46    3.78 / 1.94  2.68           
28. Parking lots are well-lighted and secure. 6.45    4.04 / 1.82  2.41  6.16    4.68 / 1.64  1.48  -0.64***
33. My academic advisor is knowledgeable about requirements in my major. 6.45    5.16 / 1.73  1.29  6.47    5.33 / 1.68  1.14  -0.17   
75. Confidentiality of student information is protected. 6.44    5.47 / 1.31  0.97           
6. My academic advisor is approachable. 6.43    4.83 / 1.76  1.60  6.39    5.27 / 1.72  1.12  -0.44***
77. The on-line registration process works well. 6.43    4.97 / 1.76  1.46           
25. Faculty are fair and unbiased in their treatment of individual students. 6.40    4.95 / 1.52  1.45  6.35    4.95 / 1.51  1.40  0.00   
66. Tuition paid is a worthwhile investment. 6.39    5.03 / 1.52  1.36  6.38    5.00 / 1.59  1.38  0.03   
69. There is a good variety of courses provided on this campus. 6.38    5.14 / 1.46  1.24  6.39    5.17 / 1.54  1.22  -0.03   
55. Major requirements are clear and reasonable. 6.34    4.83 / 1.66  1.51  6.35    5.12 / 1.50  1.23  -0.29***
58. The quality of instruction I receive in most of my classes is excellent. 6.34    5.10 / 1.40  1.24  6.45    5.13 / 1.43  1.32  -0.03   
65. Faculty are usually available after class and during office hours. 6.33    5.45 / 1.33  0.88  6.32    5.41 / 1.41  0.91  0.04   
17. Adequate financial aid is available for most students. 6.31    4.54 / 1.61  1.77  6.23    4.58 / 1.69  1.65  -0.04   
36. Security staff respond quickly in emergencies. 6.30    4.20 / 1.69  2.10  6.18    4.75 / 1.47  1.43  -0.55***
39. I am able to experience intellectual growth here. 6.28    5.09 / 1.41  1.19  6.30    5.32 / 1.35  0.98  -0.23** 
90. Cost as factor in decision to enroll. 6.28        6.05         
26. Computer labs are adequate and accessible. 6.27    5.18 / 1.40  1.09  6.27    5.23 / 1.53  1.04  -0.05   
47. Faculty provide timely feedback about student progress in a course. 6.25    4.88 / 1.50  1.37  6.21    4.85 / 1.51  1.36  0.03   
14. My academic advisor is concerned about my success as an individual. 6.24    4.80 / 1.72  1.44  6.23    4.99 / 1.72  1.24  -0.19   
12. Financial aid awards are announced to students in time to be helpful in college planning. 6.22    4.46 / 1.64  1.76  6.09    4.56 / 1.66  1.53  -0.10   
41. There is a commitment to academic excellence on this campus. 6.22    4.92 / 1.39  1.30  6.23    5.08 / 1.41  1.15  -0.16*  
2. The campus staff are caring and helpful. 6.21    4.70 / 1.42  1.51  6.21    5.00 / 1.44  1.21  -0.30***
72. On the whole, the campus is well-maintained. 6.21    4.72 / 1.60  1.49  6.17    5.42 / 1.42  0.75  -0.70***
4. Admissions staff are knowledgeable. 6.19    4.57 / 1.51  1.62  6.13    4.81 / 1.51  1.32  -0.24** 
18. Library resources and services are adequate. 6.19    5.09 / 1.35  1.10  6.16    5.20 / 1.43  0.96  -0.11   
35. The assessment and course placement procedures are reasonable. 6.17    4.64 / 1.53  1.53  6.04    4.88 / 1.45  1.16  -0.24** 
27. The personnel involved in registration are helpful. 6.16    4.48 / 1.53  1.68  6.12    4.94 / 1.51  1.18  -0.46***
59. This institution shows concern for students as individuals. 6.16    4.61 / 1.50  1.55  6.17    4.73 / 1.55  1.44  -0.12   
11. Billing policies are reasonable. 6.15    4.49 / 1.58  1.66  6.03    4.58 / 1.58  1.45  -0.09   
44. Academic support services adequately meet the needs of students. 6.15    4.89 / 1.33  1.26  5.93    4.82 / 1.38  1.11  0.07   
50. Class change (drop/add) policies are reasonable. 6.15    5.19 / 1.41  0.96  6.09    5.12 / 1.54  0.97  0.07   
5. Financial aid counselors are helpful. 6.14    4.36 / 1.64  1.78  6.00    4.62 / 1.64  1.38  -0.26** 
53. Faculty take into consideration student differences as they teach a course. 6.14    4.70 / 1.58  1.44  6.04    4.67 / 1.54  1.37  0.03   
19. My academic advisor helps me set goals to work toward. 6.13    4.59 / 1.63  1.54  5.99    4.67 / 1.73  1.32  -0.08   
49. There are adequate services to help me decide upon a career. 6.12    4.60 / 1.54  1.52  6.10    4.77 / 1.55  1.33  -0.17   
32. Tutoring services are readily available. 6.11    5.05 / 1.39  1.06  5.89    5.07 / 1.45  0.82  -0.02   
45. Students are made to feel welcome on this campus. 6.10    4.83 / 1.48  1.27  6.10    5.10 / 1.46  1.00  -0.27***
67. Freedom of expression is protected on campus. 6.10    5.16 / 1.33  0.94  5.97    5.08 / 1.43  0.89  0.08   
29. It is an enjoyable experience to be a student on this campus. 6.09    4.68 / 1.58  1.41  6.21    5.10 / 1.52  1.11  -0.42***
3. Faculty care about me as an individual. 6.07    4.65 / 1.59  1.42  6.05    4.82 / 1.50  1.23  -0.17*  
61. Adjunct faculty are competent as classroom instructors. 6.07    5.04 / 1.40  1.03  6.02    4.93 / 1.41  1.09  0.11   
51. This institution has a good reputation within the community. 6.05    5.15 / 1.40  0.90  6.06    5.28 / 1.50  0.78  -0.13   
73. Student activities fees are put to good use. 6.05    4.06 / 1.70  1.99  6.01    4.29 / 1.68  1.72  -0.23*  
57. I seldom get the "run-around" when seeking information on this campus. 6.04    3.98 / 1.76  2.06  6.15    4.20 / 1.83  1.95  -0.22*  
15. The staff in the health services area are competent. 6.02    5.06 / 1.38  0.96  5.85    4.82 / 1.46  1.03  0.24** 
43. Admissions counselors respond to prospective students' unique needs and requests. 6.00    4.55 / 1.41  1.45  5.82    4.68 / 1.44  1.14  -0.13   
20. The business office is open during hours which are convenient for most students. 5.97    4.72 / 1.35  1.25  5.93    4.87 / 1.49  1.06  -0.15   
71. Channels for expressing student complaints are readily available. 5.97    4.35 / 1.48  1.62  5.92    4.38 / 1.57  1.54  -0.03   
63. Student disciplinary procedures are fair. 5.96    5.04 / 1.28  0.92  5.87    4.92 / 1.42  0.95  0.12   
22. Counseling staff care about students as individuals. 5.95    4.47 / 1.41  1.48  5.88    4.60 / 1.41  1.28  -0.13   
54. Bookstore staff are helpful. 5.94    5.20 / 1.40  0.74  5.78    5.22 / 1.48  0.56  -0.02   
62. There is a strong commitment to racial harmony on this campus. 5.93    4.99 / 1.40  0.94  5.87    5.02 / 1.45  0.85  -0.03   
70. Graduate teaching assistants are competent as classroom instructors. 5.93    4.75 / 1.34  1.18  6.00    4.79 / 1.48  1.21  -0.04   
13. Library staff are helpful and approachable. 5.92    5.11 / 1.44  0.81  5.80    5.27 / 1.40  0.53  -0.16*  
83. I find Student Health Services offers the services that college students need. 5.92    4.92 / 1.47  1.00           
64. New student orientation services help students adjust to college. 5.90    4.83 / 1.57  1.07  5.76    4.86 / 1.54  0.90  -0.03   
91. Financial aid as factor in decision to enroll. 5.88        5.69         
10. Administrators are approachable to students. 5.86    4.60 / 1.33  1.26  5.78    4.71 / 1.41  1.07  -0.11   
92. Academic reputation as factor in decision to enroll. 5.82        5.74         
38. There is an adequate selection of food available in the cafeteria. 5.80    4.12 / 1.77  1.68  5.68    4.23 / 1.76  1.45  -0.11   
56. The student handbook provides helpful information about campus life. 5.79    4.86 / 1.46  0.93  5.59    4.99 / 1.40  0.60  -0.13   
48. Admissions counselors accurately portray the campus in their recruiting practices. 5.76    4.49 / 1.41  1.27  5.75    4.72 / 1.46  1.03  -0.23** 
74. The student union Cafe is a good alternative dining option. 5.64    5.39 / 1.53  0.25           
78. Rhode Island College's residence halls provide an enjoyable living experience. 5.64    4.41 / 1.57  1.23           
80. The student union provides good social gathering spaces. 5.61    4.75 / 1.35  0.86           
31. Males and females have equal opportunities to participate in intercollegiate athletics. 5.60    4.95 / 1.28  0.65  5.38    5.05 / 1.36  0.33  -0.10   
52. The student center is a comfortable place for students to spend their leisure time. 5.60    4.84 / 1.29  0.76  5.63    5.04 / 1.51  0.59  -0.20*  
60. I generally know what's happening on campus. 5.59    4.34 / 1.52  1.25  5.62    4.64 / 1.55  0.98  -0.30***
82. The ability to use meal points in the student union Cafe is a desirable feature. 5.59    4.66 / 1.57  0.93           
23. Living conditions in the residence halls are comfortable (adequate space, lighting, heat, air, etc.) 5.57    3.90 / 1.49  1.67  5.77    4.27 / 1.59  1.50  -0.37** 
1. Most students feel a sense of belonging here. 5.55    4.68 / 1.38  0.87  5.54    4.92 / 1.44  0.62  -0.24** 
79. The College's student health insurance benefits are a good value. 5.54    4.37 / 1.56  1.17           
37. I feel a sense of pride about my campus. 5.53    4.45 / 1.60  1.08  5.69    4.93 / 1.54  0.76  -0.48***
46. I can easily get involved in campus organizations. 5.52    4.70 / 1.40  0.82  5.61    5.01 / 1.45  0.60  -0.31***
81. Opportunities for community service are available to students. 5.51    4.64 / 1.26  0.87           
40. Residence hall regulations are reasonable. 5.43    4.57 / 1.36  0.86  5.47    4.49 / 1.55  0.98  0.08   
30. Residence hall staff are concerned about me as an individual. 5.41    4.39 / 1.38  1.02  5.32    4.52 / 1.49  0.80  -0.13   
96. Geographic setting as factor in decision to enroll. 5.29        5.36         
93. Size of institution as factor in decision to enroll. 5.22        5.13         
42. There are a sufficient number of weekend activities for students. 5.17    4.09 / 1.49  1.08  5.25    4.21 / 1.59  1.04  -0.12   
97. Campus appearance as factor in decision to enroll. 5.05        5.11         
98. Personalized attention prior to enrollment as factor in decision to enroll. 5.02        4.98         
9. A variety of intramural activities are offered. 4.99    4.67 / 1.30  0.32  4.81    4.91 / 1.39  -0.10  -0.24** 
24. The intercollegiate athletic programs contribute to a strong sense of school spirit. 4.86    4.17 / 1.30  0.69  5.13    4.57 / 1.58  0.56  -0.40***
95. Recommendations from family/friends as factor in decision to enroll. 4.78        4.58         
94. Opportunity to play sports as factor in decision to enroll. 3.29        3.36         
84. Institution's commitment to part-time students?     4.94 / 1.43         4.96 / 1.39     -0.02   
85. Institution's commitment to evening students?     4.82 / 1.50         4.89 / 1.46     -0.07   
86. Institution's commitment to older, returning learners?     4.99 / 1.38         5.06 / 1.39     -0.07   
87. Institution's commitment to under-represented populations?     4.94 / 1.34         4.93 / 1.39     0.01   
88. Institution's commitment to commuters?     4.32 / 1.84         4.75 / 1.59     -0.43***
89. Institution's commitment to students with disabilities?     4.89 / 1.55         5.08 / 1.42     -0.19*  

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Rhode Island College - 5/2004 Student Satisfaction Inventory

Institutional Summary
Scales In Order With Items That Make Up the Scale - Academic Advising
Our Institution Means National Group Means
Scale/Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
ACADEMIC ADVISING 6.32    4.84 / 1.37  1.48  6.29    5.08 / 1.36  1.21  -0.24** 
33. My academic advisor is knowledgeable about requirements in my major. 6.45    5.16 / 1.73  1.29  6.47    5.33 / 1.68  1.14  -0.17   
6. My academic advisor is approachable. 6.43    4.83 / 1.76  1.60  6.39    5.27 / 1.72  1.12  -0.44***
55. Major requirements are clear and reasonable. 6.34    4.83 / 1.66  1.51  6.35    5.12 / 1.50  1.23  -0.29***
14. My academic advisor is concerned about my success as an individual. 6.24    4.80 / 1.72  1.44  6.23    4.99 / 1.72  1.24  -0.19   
19. My academic advisor helps me set goals to work toward. 6.13    4.59 / 1.63  1.54  5.99    4.67 / 1.73  1.32  -0.08   

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Rhode Island College - 5/2004 Student Satisfaction Inventory

Institutional Summary
Scales In Order With Items That Make Up the Scale - Campus Climate
Our Institution Means National Group Means
Scale/Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
CAMPUS CLIMATE 6.02    4.70 / 1.03  1.32  6.02    4.90 / 1.04  1.12  -0.20***
7. The campus is safe and secure for all students. 6.50    4.68 / 1.64  1.82  6.42    5.32 / 1.43  1.10  -0.64***
66. Tuition paid is a worthwhile investment. 6.39    5.03 / 1.52  1.36  6.38    5.00 / 1.59  1.38  0.03   
41. There is a commitment to academic excellence on this campus. 6.22    4.92 / 1.39  1.30  6.23    5.08 / 1.41  1.15  -0.16*  
2. The campus staff are caring and helpful. 6.21    4.70 / 1.42  1.51  6.21    5.00 / 1.44  1.21  -0.30***
59. This institution shows concern for students as individuals. 6.16    4.61 / 1.50  1.55  6.17    4.73 / 1.55  1.44  -0.12   
45. Students are made to feel welcome on this campus. 6.10    4.83 / 1.48  1.27  6.10    5.10 / 1.46  1.00  -0.27***
67. Freedom of expression is protected on campus. 6.10    5.16 / 1.33  0.94  5.97    5.08 / 1.43  0.89  0.08   
29. It is an enjoyable experience to be a student on this campus. 6.09    4.68 / 1.58  1.41  6.21    5.10 / 1.52  1.11  -0.42***
3. Faculty care about me as an individual. 6.07    4.65 / 1.59  1.42  6.05    4.82 / 1.50  1.23  -0.17*  
51. This institution has a good reputation within the community. 6.05    5.15 / 1.40  0.90  6.06    5.28 / 1.50  0.78  -0.13   
57. I seldom get the "run-around" when seeking information on this campus. 6.04    3.98 / 1.76  2.06  6.15    4.20 / 1.83  1.95  -0.22*  
71. Channels for expressing student complaints are readily available. 5.97    4.35 / 1.48  1.62  5.92    4.38 / 1.57  1.54  -0.03   
62. There is a strong commitment to racial harmony on this campus. 5.93    4.99 / 1.40  0.94  5.87    5.02 / 1.45  0.85  -0.03   
10. Administrators are approachable to students. 5.86    4.60 / 1.33  1.26  5.78    4.71 / 1.41  1.07  -0.11   
60. I generally know what's happening on campus. 5.59    4.34 / 1.52  1.25  5.62    4.64 / 1.55  0.98  -0.30***
1. Most students feel a sense of belonging here. 5.55    4.68 / 1.38  0.87  5.54    4.92 / 1.44  0.62  -0.24** 
37. I feel a sense of pride about my campus. 5.53    4.45 / 1.60  1.08  5.69    4.93 / 1.54  0.76  -0.48***

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Rhode Island College - 5/2004 Student Satisfaction Inventory

Institutional Summary
Scales In Order With Items That Make Up the Scale - Campus Life
Our Institution Means National Group Means
Scale/Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
CAMPUS LIFE 5.61    4.58 / 0.95  1.03  5.56    4.71 / 1.00  0.85  -0.13*  
67. Freedom of expression is protected on campus. 6.10    5.16 / 1.33  0.94  5.97    5.08 / 1.43  0.89  0.08   
73. Student activities fees are put to good use. 6.05    4.06 / 1.70  1.99  6.01    4.29 / 1.68  1.72  -0.23*  
63. Student disciplinary procedures are fair. 5.96    5.04 / 1.28  0.92  5.87    4.92 / 1.42  0.95  0.12   
64. New student orientation services help students adjust to college. 5.90    4.83 / 1.57  1.07  5.76    4.86 / 1.54  0.90  -0.03   
38. There is an adequate selection of food available in the cafeteria. 5.80    4.12 / 1.77  1.68  5.68    4.23 / 1.76  1.45  -0.11   
56. The student handbook provides helpful information about campus life. 5.79    4.86 / 1.46  0.93  5.59    4.99 / 1.40  0.60  -0.13   
31. Males and females have equal opportunities to participate in intercollegiate athletics. 5.60    4.95 / 1.28  0.65  5.38    5.05 / 1.36  0.33  -0.10   
52. The student center is a comfortable place for students to spend their leisure time. 5.60    4.84 / 1.29  0.76  5.63    5.04 / 1.51  0.59  -0.20*  
23. Living conditions in the residence halls are comfortable (adequate space, lighting, heat, air, etc.) 5.57    3.90 / 1.49  1.67  5.77    4.27 / 1.59  1.50  -0.37** 
46. I can easily get involved in campus organizations. 5.52    4.70 / 1.40  0.82  5.61    5.01 / 1.45  0.60  -0.31***
40. Residence hall regulations are reasonable. 5.43    4.57 / 1.36  0.86  5.47    4.49 / 1.55  0.98  0.08   
30. Residence hall staff are concerned about me as an individual. 5.41    4.39 / 1.38  1.02  5.32    4.52 / 1.49  0.80  -0.13   
42. There are a sufficient number of weekend activities for students. 5.17    4.09 / 1.49  1.08  5.25    4.21 / 1.59  1.04  -0.12   
9. A variety of intramural activities are offered. 4.99    4.67 / 1.30  0.32  4.81    4.91 / 1.39  -0.10  -0.24** 
24. The intercollegiate athletic programs contribute to a strong sense of school spirit. 4.86    4.17 / 1.30  0.69  5.13    4.57 / 1.58  0.56  -0.40***

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Rhode Island College - 5/2004 Student Satisfaction Inventory

Institutional Summary
Scales In Order With Items That Make Up the Scale - Campus Support Services
Our Institution Means National Group Means
Scale/Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
CAMPUS SUPPORT SERVICES 6.10    5.02 / 0.93  1.08  5.99    5.09 / 1.00  0.90  -0.07   
26. Computer labs are adequate and accessible. 6.27    5.18 / 1.40  1.09  6.27    5.23 / 1.53  1.04  -0.05   
18. Library resources and services are adequate. 6.19    5.09 / 1.35  1.10  6.16    5.20 / 1.43  0.96  -0.11   
44. Academic support services adequately meet the needs of students. 6.15    4.89 / 1.33  1.26  5.93    4.82 / 1.38  1.11  0.07   
49. There are adequate services to help me decide upon a career. 6.12    4.60 / 1.54  1.52  6.10    4.77 / 1.55  1.33  -0.17   
32. Tutoring services are readily available. 6.11    5.05 / 1.39  1.06  5.89    5.07 / 1.45  0.82  -0.02   
54. Bookstore staff are helpful. 5.94    5.20 / 1.40  0.74  5.78    5.22 / 1.48  0.56  -0.02   
13. Library staff are helpful and approachable. 5.92    5.11 / 1.44  0.81  5.80    5.27 / 1.40  0.53  -0.16*  

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Rhode Island College - 5/2004 Student Satisfaction Inventory

Institutional Summary
Scales In Order With Items That Make Up the Scale - Concern for the Individual
Our Institution Means National Group Means
Scale/Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
CONCERN FOR THE INDIVIDUAL 6.09    4.67 / 1.14  1.42  6.04    4.79 / 1.13  1.25  -0.12*  
25. Faculty are fair and unbiased in their treatment of individual students. 6.40    4.95 / 1.52  1.45  6.35    4.95 / 1.51  1.40  0.00   
14. My academic advisor is concerned about my success as an individual. 6.24    4.80 / 1.72  1.44  6.23    4.99 / 1.72  1.24  -0.19   
59. This institution shows concern for students as individuals. 6.16    4.61 / 1.50  1.55  6.17    4.73 / 1.55  1.44  -0.12   
3. Faculty care about me as an individual. 6.07    4.65 / 1.59  1.42  6.05    4.82 / 1.50  1.23  -0.17*  
22. Counseling staff care about students as individuals. 5.95    4.47 / 1.41  1.48  5.88    4.60 / 1.41  1.28  -0.13   
30. Residence hall staff are concerned about me as an individual. 5.41    4.39 / 1.38  1.02  5.32    4.52 / 1.49  0.80  -0.13   

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Rhode Island College - 5/2004 Student Satisfaction Inventory

Institutional Summary
Scales In Order With Items That Make Up the Scale - Instructional Effectiveness
Our Institution Means National Group Means
Scale/Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
INSTRUCTIONAL EFFECTIVENESS 6.28    5.04 / 1.05  1.24  6.28    5.09 / 1.01  1.19  -0.05   
8. The content of the courses within my major is valuable. 6.53    5.16 / 1.48  1.37  6.54    5.29 / 1.39  1.25  -0.13   
16. The instruction in my major field is excellent. 6.48    5.12 / 1.49  1.36  6.51    5.25 / 1.43  1.26  -0.13   
68. Nearly all of the faculty are knowledgeable in their field. 6.47    5.51 / 1.30  0.96  6.47    5.50 / 1.34  0.97  0.01   
25. Faculty are fair and unbiased in their treatment of individual students. 6.40    4.95 / 1.52  1.45  6.35    4.95 / 1.51  1.40  0.00   
69. There is a good variety of courses provided on this campus. 6.38    5.14 / 1.46  1.24  6.39    5.17 / 1.54  1.22  -0.03   
58. The quality of instruction I receive in most of my classes is excellent. 6.34    5.10 / 1.40  1.24  6.45    5.13 / 1.43  1.32  -0.03   
65. Faculty are usually available after class and during office hours. 6.33    5.45 / 1.33  0.88  6.32    5.41 / 1.41  0.91  0.04   
39. I am able to experience intellectual growth here. 6.28    5.09 / 1.41  1.19  6.30    5.32 / 1.35  0.98  -0.23** 
47. Faculty provide timely feedback about student progress in a course. 6.25    4.88 / 1.50  1.37  6.21    4.85 / 1.51  1.36  0.03   
41. There is a commitment to academic excellence on this campus. 6.22    4.92 / 1.39  1.30  6.23    5.08 / 1.41  1.15  -0.16*  
53. Faculty take into consideration student differences as they teach a course. 6.14    4.70 / 1.58  1.44  6.04    4.67 / 1.54  1.37  0.03   
3. Faculty care about me as an individual. 6.07    4.65 / 1.59  1.42  6.05    4.82 / 1.50  1.23  -0.17*  
61. Adjunct faculty are competent as classroom instructors. 6.07    5.04 / 1.40  1.03  6.02    4.93 / 1.41  1.09  0.11   
70. Graduate teaching assistants are competent as classroom instructors. 5.93    4.75 / 1.34  1.18  6.00    4.79 / 1.48  1.21  -0.04   

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Rhode Island College - 5/2004 Student Satisfaction Inventory

Institutional Summary
Scales In Order With Items That Make Up the Scale - Recruitment and Financial Aid
Our Institution Means National Group Means
Scale/Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
RECRUITMENT AND FINANCIAL AID 6.11    4.49 / 1.17  1.62  6.01    4.66 / 1.17  1.35  -0.17** 
17. Adequate financial aid is available for most students. 6.31    4.54 / 1.61  1.77  6.23    4.58 / 1.69  1.65  -0.04   
12. Financial aid awards are announced to students in time to be helpful in college planning. 6.22    4.46 / 1.64  1.76  6.09    4.56 / 1.66  1.53  -0.10   
4. Admissions staff are knowledgeable. 6.19    4.57 / 1.51  1.62  6.13    4.81 / 1.51  1.32  -0.24** 
5. Financial aid counselors are helpful. 6.14    4.36 / 1.64  1.78  6.00    4.62 / 1.64  1.38  -0.26** 
43. Admissions counselors respond to prospective students' unique needs and requests. 6.00    4.55 / 1.41  1.45  5.82    4.68 / 1.44  1.14  -0.13   
48. Admissions counselors accurately portray the campus in their recruiting practices. 5.76    4.49 / 1.41  1.27  5.75    4.72 / 1.46  1.03  -0.23** 

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Rhode Island College - 5/2004 Student Satisfaction Inventory

Institutional Summary
Scales In Order With Items That Make Up the Scale - Registration Effectiveness
Our Institution Means National Group Means
Scale/Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
REGISTRATION EFFECTIVENESS 6.19    4.62 / 1.12  1.57  6.14    4.83 / 1.13  1.31  -0.21***
34. I am able to register for classes I need with few conflicts. 6.50    4.23 / 1.85  2.27  6.51    4.66 / 1.83  1.85  -0.43***
27. The personnel involved in registration are helpful. 6.16    4.48 / 1.53  1.68  6.12    4.94 / 1.51  1.18  -0.46***
11. Billing policies are reasonable. 6.15    4.49 / 1.58  1.66  6.03    4.58 / 1.58  1.45  -0.09   
50. Class change (drop/add) policies are reasonable. 6.15    5.19 / 1.41  0.96  6.09    5.12 / 1.54  0.97  0.07   
20. The business office is open during hours which are convenient for most students. 5.97    4.72 / 1.35  1.25  5.93    4.87 / 1.49  1.06  -0.15   

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Rhode Island College - 5/2004 Student Satisfaction Inventory

Institutional Summary
Scales In Order With Items That Make Up the Scale - Responsiveness to Diverse Populations
Our Institution Means National Group Means
Scale/Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
RESPONSIVENESS TO DIVERSE POPULATIONS     4.80 / 1.33         4.94 / 1.28     -0.14   
84. Institution's commitment to part-time students?     4.94 / 1.43         4.96 / 1.39     -0.02   
85. Institution's commitment to evening students?     4.82 / 1.50         4.89 / 1.46     -0.07   
86. Institution's commitment to older, returning learners?     4.99 / 1.38         5.06 / 1.39     -0.07   
87. Institution's commitment to under-represented populations?     4.94 / 1.34         4.93 / 1.39     0.01   
88. Institution's commitment to commuters?     4.32 / 1.84         4.75 / 1.59     -0.43***
89. Institution's commitment to students with disabilities?     4.89 / 1.55         5.08 / 1.42     -0.19*  

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Rhode Island College - 5/2004 Student Satisfaction Inventory

Institutional Summary
Scales In Order With Items That Make Up the Scale - Safety and Security
Our Institution Means National Group Means
Scale/Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
SAFETY AND SECURITY 6.47    3.75 / 1.25  2.72  6.26    4.37 / 1.18  1.89  -0.62***
21. The amount of student parking space on campus is adequate. 6.60    2.15 / 1.56  4.45  6.27    2.82 / 1.85  3.45  -0.67***
7. The campus is safe and secure for all students. 6.50    4.68 / 1.64  1.82  6.42    5.32 / 1.43  1.10  -0.64***
28. Parking lots are well-lighted and secure. 6.45    4.04 / 1.82  2.41  6.16    4.68 / 1.64  1.48  -0.64***
36. Security staff respond quickly in emergencies. 6.30    4.20 / 1.69  2.10  6.18    4.75 / 1.47  1.43  -0.55***

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Rhode Island College - 5/2004 Student Satisfaction Inventory

Institutional Summary
Scales In Order With Items That Make Up the Scale - Service Excellence
Our Institution Means National Group Means
Scale/Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
SERVICE EXCELLENCE 5.99    4.56 / 0.99  1.43  5.95    4.74 / 1.04  1.21  -0.18** 
2. The campus staff are caring and helpful. 6.21    4.70 / 1.42  1.51  6.21    5.00 / 1.44  1.21  -0.30***
27. The personnel involved in registration are helpful. 6.16    4.48 / 1.53  1.68  6.12    4.94 / 1.51  1.18  -0.46***
57. I seldom get the "run-around" when seeking information on this campus. 6.04    3.98 / 1.76  2.06  6.15    4.20 / 1.83  1.95  -0.22*  
15. The staff in the health services area are competent. 6.02    5.06 / 1.38  0.96  5.85    4.82 / 1.46  1.03  0.24** 
71. Channels for expressing student complaints are readily available. 5.97    4.35 / 1.48  1.62  5.92    4.38 / 1.57  1.54  -0.03   
22. Counseling staff care about students as individuals. 5.95    4.47 / 1.41  1.48  5.88    4.60 / 1.41  1.28  -0.13   
13. Library staff are helpful and approachable. 5.92    5.11 / 1.44  0.81  5.80    5.27 / 1.40  0.53  -0.16*  
60. I generally know what's happening on campus. 5.59    4.34 / 1.52  1.25  5.62    4.64 / 1.55  0.98  -0.30***

 

Copyright 2001, USA Group Noel-Levitz, Inc.
Rhode Island College - 5/2004 Student Satisfaction Inventory

Institutional Summary
Scales In Order With Items That Make Up the Scale - Student Centeredness
Our Institution Means National Group Means
Scale/Item Import Satis / SD Gap Import Satis / SD Gap Mean
Difference
STUDENT CENTEREDNESS 5.99    4.68 / 1.09  1.31