FAQ

Frequently Asked Questions

  1. Where do I find the student data files needed in the tutorials and assignments?
  2. How do I submit an assignment corrections?
  3. When does an assignment correction have to be made by?
  4. Do I get to correct all errors in assignments?
  5. What does "Extra Credit" mean?
  6. Do I have to do the tutorials in the textbook?
  7. One of the quiz questions is wrong; I know my answer is the correct one.
  8. How do I submit an assignment after the due date?
  9. The clock on the quiz says many hours have been used.
  10. How do I compress a folder?
  11. How do I compress two or more files?
  12. Where do I obtain the Student Data Files to do the assignments?
  13. Where do I find Serif and Sans Serif Fonts?
  14. How do I see the Grade comments?
  15. How do I view a previous assignment after it is unavailable?
  16. What do I Need for Computing Power at Home?
  17. What is Expected of Me?
  18. How do I create a PDF file?

Where do I find the student data files needed in the tutorials and assignments?

The Student Data Files are located on the textbook company's Web site. Directions can be found on the inside front cover. I have set up two easier methods (1) on the RIC internal network drive named Instruct (J:) in the revans folder under cis251, and (2) a link on the Syllabus to the textbook company Web site where you will find a link to download the student files. The J: drive cannot be accessed from off campus. If you choose the download approach, when you have the file located on your computer, right-click on it, then select Open With and choose Compressed (zipped) Folders. Each folder within the Student Data Files folder contains the starting files for the tutorials and the assignments from the book.

How do I submit an assignment corrections?

Fix the issues noted in the grade notes, then email the corrected files as an attachment to a WebCT email. In the subject line type the assignment number followed by the word resubmit. (ie: wd1.111 resubmit)

When does an assignment correction have to be made by?

When I post grade notes I specify the date the correction must be returned by. If I do not list a date, it should be returned by the next class date.

Do I get to correct all errors in assignments?

No. If your errors were such that the grade is 90 or above, there is no requirement to redo the work. I will only increase the grade if you resubmit an assignment requested by me.

What does "Extra Credit" mean?

I sometimes post assignments as extra credit work. All points received for this work applies to the overall total of work completed. For example, you have completed 5 assignments with a total score of 300. Your assignment grade is a 300/5 or 60. If you do an extra credit worth 100 points, then your total score would be 400. Your new assignment grade is a 400/5 or a 80. Even with extra credit points added in, your overall score will never exceed 100.

Do I have to do the tutorials in the textbook?

You do not have to turn in the work completed in the tutorials unless there is a specific assignment to do so, but it is important you do the work. As a college student you are expected to do the work necessary to complete the course material. I will lecture on the material in the tutorials from a different slant so you get more than one viewpoint. I will assume you have covered the tutorial BEFORE coming to the lecture session. The lecture is a hands on, let use what you learned session. This is where you practice what you have seen in the textbook.

One of the quiz questions is wrong; I know my answer is the correct one.

I need to know the quiz you were taking and which of the 3 you were on. A good approach is to copy and paste the question and answers from the quiz into your email to me. I will research the question and adjust your grade if I find you are correct. Then I will correct the quiz so others will be graded correctly. The questions and answers were prepared by the textbook company and occasionally an error is discovered.

How do I submit an assignment after the due date?

You do not. Assignments are due on the dates established. Most assignments will include a late date. Submitting by the late date, but after the due date will result in a maximum grade of 70 for the assignment. If you miss the dates, you forfeit the grade on that assignment. This is where completing extra credit work is important, even if your grades are looking pretty good right now.

The clock on the quiz says many hours have been used.

All quizzes are to be completed in one session of 20-30 minutes, depending on the quiz. The clock starts as soon as you begin the quiz. You cannot start a quiz and then get back into it later. If the system should go down in the middle of a quiz (rare occurrence), I can reset a quiz so you can start again. I need the quiz name and the occurrence you were on (1 2 3) and an explanation of why you are requesting a reset. Send this info by WebCT email.

How do I compress a folder?

From the Start menu, open the My Documents folder. Then drill down to the folder you wish to compress. Right-click on the folder icon, select Send to, and then Compressed (zipped) Folder. On campus a dialog box may appear, just click Yes. The resulting compressed file will be name the same as the folder and have the extension of .zip

How do I compress two or more files?

Open the folder containing the files to be compressed. Click on the first file, then hold the Ctrl key down and click on the second file. Repeat for additional files to be included in the compression. When all files have been selected, release the Ctrl key, then right-click on any of the selected files, select Send to, and then Compressed (zipped) Folder. The resulting compressed file will be named the same as the one of the file and have the extension of .zip

Where do I obtain the Student Data Files to do the assignments?

The Student Data Files are available from the textbook company. I have downloaded them and placed them on the Instruct: J-drive for easy access at RIC. From any networked computer, open the J-drive and drill down on the Evans folder to your course (ie: cis251) and then to the Student Data Files folder. You will find a sub-folder for each section in the book. I strongly suggest you copy the folder to a CD-R for use at home; a USB flash drive would also be good for this purpose.

If you did not bring the files home, you can download them from the Internet. In WebCT, open the syllabus for this course, then click the link on the textbook title. This brings you to the download page for the textbook company. Follow their instructions to use the resulting file. Instructions to obtain the files also appear on the inside back cover of your textbook.

Where do I find Serif and Sans Serif Fonts?

Do not look in the Font list. There may be one or more font face names in the list with the words Serif or Sans Serif. Do not use these; they are not what is meant by the instruction “Use a sans serif or a serif font”.

Serif is defined in the dictionary as a short decorative line at the start or finish of a stroke in a letter. Sans is defined as without. Therefore, sans serif means without a short decorative line at the start or finish of a stroke in a letter.

In other words, a sans serif font is any font in the font list which does not have the small additional lines (called serifs) at the tops and bottoms of the letters. Sans serif fonts are often used in titles so they contrast with the body text. A serif font is a fond in the font list which does not include these small lines.

Times New Roman is a serif font – with the lines
Arial is a sans serif font – without the lines

How do I see the Grade comments?

On the Homepage, click the Assignments icon (may also appear in the left link bar). Locate the assignment, then click the Graded link. This displays the details about the graded assignment including any comments posted by the instructor. Always check the comments, even if you received a good grade.

How do I view a previous assignment after it is unavailable?

You cannot view an unavailable assignment. For this reason, it is advisable to print an assignment for future reference. I suggest printing to the Microsoft Office Document Image Writer and saving it for later reference. This "printer" produces a .mdi file which can be viewed or printed later.

What do I Need for Computing Power at Home?

This course assumes you are able to run the applications available on campus. If you do not have those applications off campus, then you must use the available labs on campus for successful completion of homework – older versions may not be able to access the same material required by the assignments such as templates and clip art.

Microsoft Office 2007 Professional is required to run the following applications:

Microsoft Word 2007
Microsoft Excel 2007
Microsoft PowerPoint 2007
Microsoft Access 2007
Microsoft Publisher 2007

In addition, to installing Microsoft Office 2007, your Operating System must be Microsoft Windows XP with Service Pack 2 installed, or better.

The browser should be Microsoft Internet Explorer version7, or better.

If you are taking Web Development courses or need to develop Web pages using Rapid Application Development software, you need to have Microsoft FrontPage 2003.

Programming courses such as Visual Basic and Java may require you to have Microsoft Visual Studio 2005, or better.

All of the above mentioned applications are available on all of the campus lab computers. In addition, because of an exclusive campus agreement with Microsoft, you may purchase any of the applications for a modest fee of $12-$24 at the campus bookstore.

Before attempting to install any applications on your home computer, read the hardware requirements for the application you are installing. In my experience, you will need a PC with a P4 or Celeron processor which runs at 2 GHz or better, no less than 512mb of RAM (1-2GB recommended), at least one USB port to transfer files using a USB Flash Drive, an Internet connection (phone modem or broadband connection), and a primary disk (Drive C:) of no less than 40gb. A CD-RW (CD burner) is also useful.

And remember, NEVER install new applications without backing up critical documents, emails, audio files (tunes), and pictures first.

What is Expected of Me?

Most of this information is spelled out in the Syllabus for the course. This is a quick list of some of its highlights.

  1. Purchase the textbook and materials for this course right away. If you delay, the bookstore may not be able to obtain the material in a timely fashion and you will miss out. Not having the textbook will not be accepted as an excuse for missing assignments and other work requiring the book.
  2. Sign on to WebCT no less than once a day to check email, announcements, the calendar, and the availability of new assignments/quizzes
  3. Send ALL mails using WebCT. In the rare instance WebCT mail is down and it is imperative to communicate via email, use revans@ric.com to send mail. I will use the personal email address you supplied at the start of this course.
  4. Review your Grades at least once a week. Do not wait until the end of the semester to check out how you are doing. I will make every effort to keep the grades up to date with assignment submissions.
  5. Pay attention to the due dates on all quizzes and assignments. Do NOT wait until the last minute to complete and submit. If your Internet connection or computer is having problem, you may not be able to submit on time and you will be penalized for late submission.
  6. Some assignments will have a late date assigned and some will not. If I have assigned a late date, a date after the assignment due date, you have a few extra days to submit, but the assignment is considered late even if by only a few minutes and will receive half credit.
  7. All assignments have grade comments posted by me. Even if your grade is a 90 or better, read the comments. They may contain suggestions needed to improve the quality of your future assignments. It is in the comments you will find permission to re-do your work for a better grade.
  8. If you submit the assignment on time I may allow you to make corrections and send a corrected copy to me as an email attachment. The subject line MUST contain the assignment number, name, and the word resubmit (ie: wd1.56 Letter resubmit). The resubmit is only allowed if I direct you to do so in the Grade Comments with a note like “fix and resubmit by 11/15 for a max of 90”. If your grade was a 90 or better, I will not request a resubmit. If I have not requested a resubmit, no matter what the grade, I will not accept one.
  9. Read the chapter material and do the work required in the chapter (called tutorials in some textbooks) BEFORE the lecture. We will NOT be going over the chapter page by page in the lecture or in the lab/workshop times.
  10. Lecture notes will be posted in WebCT AFTER the lecture. They are a good way to review what was covered in the lecture and a way to get the lecture material should you miss a class. The slide deck material is not exactly the same as the lecture.
  11. Quizzes MUST be completed before the lecture. Pay attention to the due dates.
  12. When respond to emails ALWAYS use the Quote button (not the Reply button) so the original text of the email being responded to is included.
  13. When attaching files, do BOTH steps. You browse to locate the file, then attach it to your email or assignment. If you attached correctly, you will see the file name listed before you send or submit.
  14. If you are not sure of how to do something in WebCT or for this course, CHECK the FAQ page first, then the White Papers. If you do not find what you are looking for, email me on WebCT or stop at my office in Alger 229 during office hours. My schedule and office hours are posted on my Web site at www.ric.edu/faculty/revans

How do I create a PDF file? I don't have the PDF writer in Office 2007.

You have two choices and probably should do both:

1. Download and install the PDF addin from MS http://www.microsoft.com/downloads/details.aspx?FamilyID=4d951911-3e7e-4ae6-b059-a2e79ed87041&displaylang=en

2. Download and install PDFredirect http://www.download.com/PDF-ReDirect/3000-6675_4-10255233.html 

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