Blackboard Student Support FAQ

BLACKBOARD TOOLS AND OPTION STUDENT SUPPORT

Blackboard Update to Service Pack 8

User Support services will be upgrading Blackboard to Service Pack 8 beginning December 31st at 2pm and ending January 1st at 11pm. Blackboard will be unavailable during this entire window. Service Pack 8 promises the look and fluidity of a more modern web-based application and will give a much-improved user experience. The look will still be familiar to both faculty and students.

Blackboard Overview	Documentation
What is BB?/Browser & Plug Ins	Tabs and Modules
Logging into Blackboard	Course Menu
Navigating through Blackboard	Course Content Areas
Blackboard Student Quick Guides	Course Content
BB Mobile Learn	Tools (such as My Grades, Email, Journals, etc.)
	Tests and Assignments
	Respondus Lockdown Browser
	Miscellaneous
	Opening Documents in Blackboard
	How do I add an avatar image?
	What size should my avatar image be and how do I edit the avatar image?

Blackboard training sessions - offered Fridays during the Add period at the beginning of each semester in the Horace Mann Technology Center. The training will take place in Horace Mann 140. We will be posting the days and times very soon. Blackboard Student Orientation Course - If you are not a freshman and if you would like to have access to the Student Orientation BB Course, please contact the Help Desk at 456-8803.