Live@edu FAQ Support - Office Live

OFFICE LIVE FREQUENETLY ASKED QUESTIONS

What is Office Live?

You are probably familiar with Microsoft Office. This group of programs, such as Word, Excel, PowerPoint, OneNote, and several others, is installed on all computers on campus and is the primary means through which students write papers, make spreadsheets and presentations, and other document-related activities. Office Live is an online component to Office that lets you view and edit those same documents within your web browser via web apps. Office Live also lets you save all of your documents to the internet, in your SkyDrive.


What do you mean by an "online component" to Office?

Each of the main Office programs most useful to students (Word, Excel, PowerPoint, OneNote, and Outlook) has an online, web browser-based version to help you always have Office with you. When you are using your Live@RIC email, you are actually using the Outlook Web App! Office Live makes it so that, as long as you have access to a computer with an internet connection, you can view and edit your documents from your Live@RIC account without needing to download or install Microsoft Office.


How do I access these web app versions of Word, Excel, PowerPoint and OneNote?

Log into your Live@RIC account. At the top of the screen, click on the Office header.


Office Link

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From here, you can see a number of different options:

  • Clicking on Recent Documents will bring up a list of your most recently accessed documents
  • Clicking Your Documents will bring you to your SkyDrive, with all of your documents and folders readily visible
  • If you have enrolled in groups, clicking on Your Groups will being you to a page where you can explore those groups' documents
  • Most importantly, clicking on New (Word/Excel/PowerPoint/OneNote) will open that specific web app and let you get to work immediately on a new document. It will ask you to name your new document, and save it to your SkyDrive
    • For example, clicking on Office, then New Word document, will bring up a web page asking you to name your Word doc and then open Word in your web browser for you to get to work!

Will the Web App versions of Office programs work on my browser, or on my Mac?

Yes. The Office Web Apps will work on Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, and Apple Safari browsers, and you will have the same functionality on a Mac as on a Windows PC.


What if I have Microsoft Office installed on my computer? Does this benefit me?

Yes! If you have Microsoft Office 2010 or installed, then you have enhanced functionality. You can open a document from your SkyDrive (where all of your web app documents are saved) directly within the program on your computer. This has a number of benefits:

  • When opening a file from your SkyDrive within an Office Program, every time you save your document, it saves onto the SkyDrive so that you never lose your data.
  • If you are using a OneNote notebook to take your class notes, and that notebook is saved on your SkyDrive, then it automatically saves for you after every couple of keystrokes.
  • You get to use the full features of your Office program, since the web app versions are limited to basic formatting. Don't worry, any advanced changes you make to your document while using an Office program will be saved completely on your SkyDrive.

What if I have started a document on my computer, but I want to save it to my SkyDrive. Can I do this?

Certainly. If you have Microsoft Office 2010, this is very simple. Click the File tab, then click Save & Send. Click Save to Web, and then sign in with your Windows Live ID.


Started document on computer

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*Microsoft Office is asking for your full Windows Live ID. You must type your full Live@RIC email address (ex: astudent_1234@email.ric.edu) and password.

If you are using a Mac and have Microsoft Office for Mac 2011 installed, you can do this too. Click File, then Share, then Save to SkyDrive. Follow the above advice for your log in credentials.

If you do not have Microsoft Office 2010 or Mac Office 2011 installed (perhaps you have an earlier version, like Office 2007 or 2003), you can still save documents to your SkyDrive. See the question below.


I have documents on my computer that I would like to upload to my SkyDrive. How do I do this?

Log into your Live@RIC account, and go to the Office header. Click Your Documents. On this screen, where it says All Documents, you will see "New" and "Add Files". Click Add Files, and then create or select a folder in which to save your documents. Click the folder of your choice, and then you will be presented with a screen in which you can upload your documents.


upload to skydrive

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You may either drag files from your computer into this window, or you may browse for those files by clicking on "select documents from your computer." Click Continue when you are done, and that's it! The documents will be saved on your SkyDrive and available anywhere.


I am interested in picking up a copy of Microsoft Office 2010. Where can I find it?

The Rhode Island College Bookstore sells a fully licensed copy of Microsoft Office 2010 to RIC students for $15.00. This is an enormous discount from the retail price of the software. Microsoft Office 2010 installs on Windows 7, Windows Vista, and Windows XP (with Service Pack 3).


I have a Mac! Are copies of Microsoft Office available to me?

Yes! The RIC bookstore also sells copies of Microsoft Office for Mac at the $15.00 price tag. The Bookstore sells Office for Mac 2011, which also includes built-in SkyDrive saving support.

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