User Support services will be upgrading Blackboard to Service
Pack 8 beginning December 31st at 2pm and ending January
1st at 11pm. Blackboard will be unavailable during this
entire window. Service Pack 8 promises the look and fluidity of
a more modern web-based application and will give a
much-improved user experience. The look will still be familiar
to both faculty and students, and the functionality remains
Among the changes are:
If you would like a demonstration of the new interface, please email firstname.lastname@example.org to let us know which SP8 demo you would like to attend.
Please feel free to contact the RIC Helpdesk for any type of Blackboard question (e.g., pedagogical, technological, administrative, etc.). The Help Desk can be reached at 456-8803, email@example.com, or http://myworkorders.ric.edu. Your request will be routed to the appropriate expert staff member within USS or FCTL as part of our seamless support model for Blackboard.