Faculty/Staff

• Faculty Staff Account Information
• Logging onto a campus computer
• Changing your network password
• Checking your E-mail
• Using WEBMAIL

Faculty Staff Account Information

All Rhode Island College full time faculty, adjunct faculty, staff, and others so designated by the College administration are eligible for a network and email account. The Computer Center staff automatically generates accounts for full-time employees. Adjunct faculty, emeritus faculty, temporary employees and full-time faculty and staff who require immediate account processing must apply for a network/email account . To apply for an account, please fill in the attached form, obtain the necessary signatures and deliver the completed form to the Help Desk at the Horace Mann Technology Center. Generally, a full-time member of the Network and User Services staff is on duty at the Help Desk Monday through Friday during normal business hours (8:30am-4:30pm) to serve your account needs. We will attempt to process all new accounts within five working days. Those individuals who have special needs and are physically unable to visit the Help Desk may request an appointment with Pat Hays or Jerry Russo by calling x 8803. Account information will be mailed to the campus address which appears on the completed form.

Click here for the form.

Logging onto a campus computer

First, make sure your computer is turned on. If when you move the mouse nothing displays on the screen, press the power button located on the front of the Computer.

Next at the Windows XP welcome screen, press "Alt" + "Ctrl" + "Del" on your keyboard all at the same time.

Input your username and password. Make sure the "Log in to" box has "RIC" Selected. If it does not, choose it from the drop down menu list. Click "OK" and you are now logged in!

For more information, please contact the helpdesk at the Horace Mann Technology Center or call x 8803.

Changing your network password

You may change your password at any time once you are logged in to the computer by performing the following steps:

1. Press "ALT" + "CTRL" + "DEL" to bring up the Windows XP Security dialog box.
2. Press the Change Password button.
3. If your username is not already displayed, enter it where it says "User name."
4. Verify "RIC" is displayed in the "Login To" box. If it isn't, select it from the drop down list.
5. Enter your Old (current) Password where it says "Old Password."
6. Type your New (desired) Password where it says "New Password" and "Confirm New Password". Your new Password must be at least 6 characters long.
7. Press "OK."
8. You should receive a message indicating "Your password has been changed." If it does not, or if you require assistance, please ask one of the helpdesk attendants for assistance. Press "OK" to this message.
9. Press "Cancel" when the Windows XP Security Dialog Box appears.

Checking your E-mail

Along with your Network Account, you are automatically issued an e-mail account. Your e-mail address will be your Network Account followed by "@" followed by ric.edu, for example, dbrown@ric.edu.

On campus, the supported email clients are Microsoft Outlook (Windows) and Microsoft Entourage (Apple).   For help setting up your email client, please call the Helpdesk at x 8803 for an appointment.

One final way to use your e-mail account will be via the Internet.   This requires no software setup and allows you to view your e-mail with a browser from any computer that is connected to the Internet. Refer to the section below, "Using WEBMAIL".

Using WEBMAIL

One final way to use your e-mail account will be via the World Wide Web. This requires no software setup and allows you to view your e-mail from any computer that is connected to the Internet. The example in the following instructions assumes a user called Dennis Brown wishes to access his e-mail that is stored on Rhode Island College’s exchange mail server from home. He has been assigned the account dbrown with the password dbpass. He would follow the steps outlined below:

1. Launch your web browser (Internet Explorer or Netscape).
2. Click File on the Menu bar.
3. Click Open and type the following location (URL) into the dialog box:
   https://webmail.ric.edu
   (Press the Enter key)
4. In the Log On box, type in your account username:
   dbrown
   (Press the Enter key)
5. An authentication dialog box will appear. In the username field, type your username:
   dbrown
   (and Tab to the password field)
6. In the password field, type in your password. Remember that the password is case sensitive:
   dbpass
   (and click ok)
7. When you finish your session, please log out by clicking the logoff icon on the Outlook Bar. The Outlook bar is the column of icons located at the left margin of your screen. Logging off properly frees up resources for others.

Click here for some helpful quick reference guides about your webmail (Outlook Web Access).

If you need further assistance setting up your e-mail account, please contact the Helpdesk at x 8803.