Student working on a mac laptop

Network Accounts

User Support Services oversees the creation and maintenance of network/email accounts on campus. Network accounts provide logon access to campus computers, email, library databases and personal storage. Network accounts are automatically created for full-time faculty, staff and active students.


Student accounts are created automatically. Network and email accounts are issued after matriculation at the College. Accounts for students entering Fall Semester are issued about June 1st. Accounts for students entering in the Spring Semester are issued when Fall Semester classes end. New Summer Session students receive their account information at the end of Spring Semester. Late registrants are issued accounts within three business days of their registration. Please contact the Information Technology Services Help Desk at ITS Help Center (401-456-8803 or with questions about your network and email accounts.

When your paperwork at Human Resources is complete, you will be given your MyRIC/RIC email/network account. MyRIC is a portal which provides Rhode Island College students, faculty and staff with access to the college's online systems (Blackboard, EMS and etc).

Notification of the creation of your MyRIC/RIC email/network account will be sent to the new hire’s personal email account  (MyRIC/RIC email/network account notification comes from the User Support Services HelpDesk).  In the event a personal email account is not available, the new hire will be notified by phone. If the new hire cannot be reached by email or phone, notification will be sent via U.S. mail to their home address.


Information on how to use your accounts

Student MyRIC / network/email account information, student e-mail account information, logging onto a campus computer, changing your network password, changing your MyRIC password, using your student home directory. Faculty / Staff account information, logging onto a campus computer, changing your network password, checking your e-mail, using WEBMAIL.

Explore Network Accounts

Rhode Island College entrance


User Support Services

User Support Services (USS) is responsible for all end user client devices, training, the college LMS (Blackboard), academic computing including walk-in labs and instructional classrooms, and the college Helpdesk.

Help Center

The Help Center is a single point of contact for information and assistance with classroom, desktop, network and telephone technologies. The Help Center also provides audiovisual service and support for the campus.