Compliment and Complaint Procedure

We Strive to Provide Quality Service

The Campus Police Department expects a very high degree of professional conduct from all personnel, and officers frequently perform their duties in a manner exceeding the highest standards set by the department, having earned commendations for their services both on-campus and in the surrounding community. We encourage community members to take the time to write or call the department and ask for a supervisor. Offer your personal thoughts which will be conveyed to the Chief of Police and then, formally, to the officer themselves.

While we constantly strive to improve the quality of police services, we also recognize that all contacts with Campus Police may not be amiable. The department’s Office of Professional Standards and Training will accept and investigate all complaints of officer misconduct. Following a thorough examination of the available factual information, a finding is made that will either sustain the complaint, at which time corrective or disciplinary action will take place, or exonerate the officer involved.

Both compliments and complaints may be directed to the Director/Chief of Police, the Asst. Director/Deputy Chief, or any Police Supervisor. Although phone calls are welcome, we would encourage community members to complete the Citizen Complaint/Compliment Form and either submit by email​, fax at 401-456-8211, in person – or by mail – at the following address:

Rhode Island College Campus Police Department
Alumni & Visitor Center, East Entrance
600 Mt. Pleasant Avenue
Providence, R.I. 02908-1991

In addition, Compliment/Complaint forms can be obtained at the Office of Community, Equity & Diversity, located at Roberts Hall 301.​

How To File A Police Report

Reports related to crimes, accidents, lost/found property or other issues for which police involvement may be needed may be made twenty-four hours a day by contacting Campus Police at extension 8201 (if calling from off-campus, please dial 401-456-8201). 

If you are a resident student, and it’s not an emergency situation, we suggest contacting your Residence Assistant to advise them of the issue, then contact Campus Police. We will have an officer respond to your location to assist.

Copies of reports are available, normally, on the third day after they are taken. Please note, some information may be purposely omitted from reports to comply with student privacy requirements.

In addition to filing a report with Campus Police, the following are links to online reporting portals to the Providence and North Providence police departments in the event we encourage filing a corresponding report with the agency having concurrent jurisdiction