Mr. Rulon Brower
- Network Technician IV
Network and Telecommunications is responsible for the maintenance of the data and voice infrastructure on the Rhode Island College campus.
Office hours: 7:30 am–5 pm
As part of the User Support Services IT Department, this office is responsible for all low voltage data and telecommunications systems on campus, including Ethernet, WiFi, telephony (contact center/voicemail/dial tone/fax lines/E911), Emergency/Blue Light and elevator phones, door access hardware, burglar/panic button alarms, security camera hardware, and Internet access.
Beginning in Spring 2020, a multi-year in-place migration of the college's telephone system began. The existing Nortel CS1000E PBX will be upgraded to a new Avaya Communications Manager Version 8 infrastructure, providing a number of technologies that improve reliability and better serve the college's evolving business needs. This project is scheduled to be completed by fall 2023.
Other long-term initiatives include physical route separation and diversification for all building fiber optic uplinks, upgrading and consolidating building alarm and door access systems, establishing a secondary Internet point-of-presence, and improving surveillance camera coverage and reliability across campus.