Facilities and Operations

Improvements to Enhance Learning

Our mission is to support the Rhode Island College community by improving the quality of the campus through:

• planning
• constructing
• maintaining

and by providing superior services in an effective and environmentally-conscience manner to enhance student learning.

How We Make Improvements

Facilities and Operations' primary functions include general maintenance, custodial, and grounds maintenance for the college campus as well as warehouse services, utilities, fire safety, event support, signage, recycling and snow removal.

Campus Emergencies

Regular Business Hours

For an emergency during regular business hours, contact the Office of Facilities and Operations at (401) 456-8262.

After Hours, Weekends and Holidays

For emergencies during weekdays after 4 pm, weekends, and holidays, contact Campus Police at the Office of Security and Safety at (401) 456-8888​. Campus Security will respond to the emergency and contact the appropriate facilities staff, if necessary.​​

Submitting a Work Order

If you require immediate assistance, contact the Office of Facilities and Operations at (401) 456-8262. Otherwise, please proceed by:

1. navigate to Facilities and Operations Support
2. make sure you are signed-in
3. select a service request category
4. select a service within that category
5. submit the ticket

A technician will then be assigned to the request. Alternatively, you may email facilitieswo@ric.edu with your request.

Maintenance & Repair

The Maintenance & Repair staff operates, maintains and repairs all buildings on campus, including residence halls. The services provided are electrical, carpentry, general maintenance, painting, plumbing, heating, ventilation, air conditioning, and locksmith services.